A friend of mine shared an article from EMS Leadership Academy with his link preface saying:
Classic leadership advice: “Its not what you say; its what they think it means.” (sic)
You’re trying to get your message across. Something needs to change, and maybe the impetus for the change wasn’t something negative that happened as you hear everyone suspects. Maybe it was benign or you felt it was a good direction to go, but still, you’re getting pushback. Let me give you a nickel’s worth of free advice…
If they aren’t getting your message, saying it louder won’t change anything.
It’s not a hearing problem. It’s an interpretation problem. Maybe you should consider changing your delivery rather than getting frustrated with their interpretation.